SUBANG JAYA: Syarikat Prasarana Negara Berhad (Prasarana) has beien urged to set up an information centre here to handle queries from residents.
The Subang Jaya Municipal Council (MPSJ) has received many enqueries about the Kelana Jaya LRT (light rail transit) extension line project which ends at Putra Heights.
"All technical information about the LRT project is with Prasarana and we can't answer all the questions residents pose to us... residents want to know what is going on," said MPSJ president Datuk Asmawi Kasbi during the council's full board meeting yesterday.
He said Prasarana had initially promised to set up an information centre at Summit Subang when they first started work about six months ago.
"They told us a small office would be set up to handle all of residents' complaints but to date there is nothing," he said.
Asmawi explained that residents ask about things like the height of the LRT, the station locations, estimated completion dates and the distances between the tracks and their homes.
Meanwhile, MPSJ also received numerous complaints about damaged roads and traffic management system at the LRT construction sites in Subang, Putra Heights and Puchong.
"I hope MPSJ will get engineering officers to patrol the sites daily, to ensure all aspects of the construction are in order, as agreed by both parties before the construction started," said MPSJ councillor R Rajiv.
He said some roads are blocked off by the contractors as they please and they are not adhering to the traffic management plan agreed upon in the past.
Rajiv pointed out that instead of having two to three lanes open throughout the whole project, Prasarana sometimes only leaves one to two lanes open.
In addition, pilling machines at SS17 and SS18 have been left unguarded throughout the night and are dangerous to residents nearby.
"What if children start climbing the machine because it's not barricaded and they hurt themselves," he said.
Rajiv also urged officers to ensure the construction sites are well barricaded, road safety signs are in place and potholes are patched up by Prasarana immediately to prevent road accidents from happening.